Last Updated: December 27, 2023
Information We Collect
Please note that we may also collect audio, electronic, visual, or similar information if you communicate with us via telephone or through another calling platform. We do not sell or share this information in the ordinary course of our business but may use this information for our internal recordkeeping purposes, to respond to a subpoena, to respond to a government or law enforcement request, or in the context of a legal proceeding on an as-needed basis.
Our Purposes for Collecting Information
We may use information where necessary to pursue the legitimate interests of FOREWARN or a third party.
More specifically, we may use this information for our business purposes, which may include:
- Incorporating the information and/or inferences we derive from the information into our products and services, as well as matching and linking it to other information we maintain within our products and services;
- Preventing, detecting, and investigating fraud, security or technical issues, or other similar issues;
- Performing identity verification;
- For our internal analytics;
- Complying with applicable laws, regulations, court orders, legal process, or government requests, enforcing our customer contracts, and protecting our own rights;
- In connection with corporate transactions such as a merger, acquisition or sale or transfer of assets;
- Communicating with you and responding to your requests and inquires; and
- Recordkeeping, consistent with the above purposes.
Third Parties to Whom We Share, Sell, or Disclose Information
FOREWARN may share, sell, or otherwise disclose the information we collect to:
- Our Customers. When we say “our Customers” we mean credentialed organizations and professionals who contract to access our products and services for purposes such as identity verification, identifying and preventing fraud, and managing risk inherent in the performance of their business. FOREWARN does not provide its products and services to consumers.
- Our Vendors. When we say “our Vendors” we mean other businesses who process information solely on our behalf, and who are contractually prohibited from using the information for any other purposes.
- Government, Law Enforcement, and Parties to Litigation. We may disclose information to government and/or law enforcement agencies where we reasonably determine that we are required to provide information to comply with applicable laws, regulations, court orders, legal process, or other government requests. We may also provide information to government and/or law enforcement agencies for purposes of preventing, detecting, and investigating fraud or other similar issues. We may provide information in connection with litigation purposes, for example, where we determine that we are required to furnish the information to protect our own rights or where we are subject to a subpoena or other legal obligation. In all such cases, we will take reasonable efforts under the circumstances to attempt to preserve the confidentiality of the information and restrict it from being used for other purposes.
Information About Minors
FOREWARN does not knowingly collect, use, disclose, sell, or share information about minors under the age of 18.
You may control information pertaining to you in the following ways:
- If you satisfy the requirements of the FOREWARN Opt-Out Policy, you may request suppression of information about you as contained in our products and services. If you submit information to us for the purpose of making a request under our Opt-Out Policy, we will use such information only to process your request, respond to you, and maintain a record of your request and our response to it.
- If you receive marketing communications from us, you may opt-out of those communications by emailing email@example.com, or by clicking the “unsubscribe” link within our email marketing communications. If you submit information to us for the purpose of opting out of marketing communications, we will use such information only to process your request, respond to you, and maintain a record of your request and our response to it.
FOREWARN’s products and services contain information that is collected, processed, sold, or disclosed subject to the Gramm-Leach-Bliley Act (GLBA), the Driver’s Privacy Protection Act of 1994 (DPPA), and/or is considered “publicly available” information. Therefore, FOREWARN does not maintain processes for consumers to submit requests to FOREWARN under the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Consumer Protection Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), or any other state privacy law that exempts or excludes information subject to the GLBA or DPPA, or publicly available information.
Additional Information for Our Customers and Vendors
We may collect and process your name, job title, phone number, email address, and other similar types of contact information if you work for or with one of our existing or prospective Customers or Vendors. We may collect this information directly from you, from the Customer or Vendor with whom you work, from your colleagues or other associates, or from a third-party data source. We collect and process this information for purposes of marketing our products and services, improving our products and services, and transacting with our Customers and Vendors.
Also, if you use our products and services in connection with a Customer account, you may be assigned a username and you may be required to select a password. You may be required to furnish your username and password, within the products and services, solely to authenticate yourself. In connection with dual factor authentication processes, you may also be sent an email, to the email address you or our Customer provide to us, or a text message, to the phone number you or our Customer provide to us, again, solely to authenticate yourself.
You may voluntarily submit query information to us as part of your use of our products and services in connection with a Customer account. You control the content of your queries and you should only provide us with information that you are lawfully permitted to provide to us, in connection with accessing our products and services. Similarly, if you call or email us, or submit information to us via our webforms, you control the information you provide to us and should only provide us with information that you are lawfully permitted to provide to us.
If you access our products and services in connection with a Customer account, we may automatically log information, such as your IP address, domain name, browser type, date and type of access, and other log file data. This information may be used to provide you with our products and services, for identity verification, as well as to prevent, detect, and investigate fraud, security or technical issues, or other similar issues, and for other legal and compliance purposes.
Additional Information for Visitors to Our Website
If you visit our website, we may collect statistical information about you, such as the pages you visited, how long you stayed on a particular page, the website from which you came to our website, or similar information. We may also collect other, aggregate information, such as the total number of unique or return visitors to our website or the number of views occurring in a particular timeframe. This information may be used to measure the use of our websites and to improve our content. This information often is aggregate data or individual information that is tied to a browser or device, rather than specific identifiers such as your name and address, but some of this information might be considered personally identifiable under some federal or state laws.
We may use “cookies”, “web beacons”, and similar technologies on our websites. We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files used for data analysis, fraud prevention, and measuring the use of our website. We may also use “web beacons” (i.e., pixel tags/clear gifs) or similar technologies to collect information such as how long you remain on a particular page. Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our website, you may set the browser to reject cookies or notify you when a website tries to place cookies in the browser program. Rejecting cookies may affect your ability to use some of the features offered by our website. Use of our website without setting your browser to block cookies constitutes consent to us placing cookies on your device.
We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to process and analyze information about visits to our websites. For more information about opting out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout, which also links to Google Analytics’ privacy information pages.
Our Security Practices
Information security is extremely important to us. Therefore, we maintain a written information security program with administrative, technical, and physical safeguards designed to ensure the security and confidentiality of personal information. We undergo periodic security audits conducted by third parties. Please note, however, that we cannot guarantee the security of any information.
Our Data Retention Practices
We may retain personal information for as long as necessary for the disclosed purposes, consistent with our legitimate business interests and applicable legal and contractual requirements. We may extend our retention in certain cases, for example, to comply with law or legal processes, or as required by a governmental entity.